At Mode Living, we stand behind our products, our service, and you, our customer. If for any reason you are not fully satisfied, we accept returns or exchanges for your order within 14 days of purchase and with corresponding packing slip (see below for exclusions). Returns or exchanges must be in the original unwashed, and undamaged condition. We pride ourselves on quality merchandise and will accept any defective merchandise or incorrectly received item for return or exchange.
For mode-living.com returns:
- Email us at email@example.com or call 832-283-4778 and we will email or send you a Mode Living Return Slip
- Fill out the appropriate areas including the reason for the return or exchange
- Repack the product in its original packaging along with the original packing slip
- Send package to the following address:
5773 Woodway Drive, Suite 188
Houston, Texas 77057
For Mode Living items that have been purchased through other online retailers and not Modeliving.com, please contact the designated vendor directly for return policy information.
For information regarding wholesale returns, please contact firstname.lastname@example.org; please note a 25% restocking fee will be applied, and must be within 14 days.
General Merchandise Policy:
Sale items are final sale and may not be returned or exchanged unless an item is defective or an incorrect item was received.
For your security, please return your gift with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. Mode Living is not responsible for items damaged or lost in transit.